Microsoft Live Support Pages referring users to My Docs Online for Web Folder help

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We’ve been getting a lot of non-customer type support calls and emails from people with Web Folders questions.  Since we’re naturally curious  we did a bit of research on the source of these calls and found that Microsoft is actually referring Web Folder WebDAV questions to us through certain pages on their support website.

This page for example is a Microsoft Office Live support page titled “Use your own design software to create your Web site”.  If you go to the page and scroll about half way down you’ll see a special message to Mac users:

“If you use the Mac OS X operating system, you can also create a Web folder as a network connection. The location associated with this connection is your domain (for example, http://contoso.web.officelive.com). For more information about how to create a network connection, see Web Folders/WebDAV Support.”

Just in case you didn’t click on the link, it takes you directly to the My Docs Online Web Folders / WebDAV page.  Wow – So basically if you’re trying to use a Mac the help they have for you is to go to My Docs Online.

Well, we’re glad they’re referring people to our site and hope those people find the instructions for setting up and using Web Folders and WebDAV useful.  Thanks to Microsoft for this vote of confidence.

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