Administrators have always been able to set email notification rules for file and folder Uploads, and now those same rules can be extended to generate notifications for file Move and Copy, and also for Delete.
File Move notification, and in the case of the Desktop App File Move and File Copy notification, is currently be set by our support staff at your request. The same notification rules in place for Upload Notification control who gets notified.
Optional Delete notification can also be turned on, again using the same Upload Notification rules already in place.
This new feature is available for the Desktop App and also for the newest Web Interface.
The feature is not available for Personal Edition accounts.
If you want one or both of these notification options turned on for your account email email@example.com and mention your ID, and whether you want Move/Copy Notification, Delete Notification, or both.
If you’ve recently had an automatic update to your Windows operating system and the Desktop App is no longer working the problem is most likely related your Java cache, which needs to be cleared. The problem can be resolved in about 2 minutes by following these instructions from our FAQ.
If you have any problems with the instructions please let us know and we can walk you through the fix. There are a variety of ways to reach us – all available here.
An update this week to the My Docs Online Desktop App allows Administrators to pick and choose what actions group members can use. For instance, if you want all file accesses to be via “Lock & Open” you can “turn off” View, Download, etc. You can set overall rules for the entire group and then make exceptions for specific users.
These controls are in addition to the standard permissions, which control overall access to files in a folder.
Also new in this release is control over the length of Locks for Lock & Open processing, which can now be set to 24 hours, 7 days (the default) or “Until Unlocked”. Using the “Until Unlocked” option essentially turns the Lock & Open feature into a “Check-Out/Check-In” operation giving long-term control of a file or document to a particular user. Of course the administrator always has the option of overriding a lengthy Lock by using “Foce Unlock”.
As always, the update to the Desktop App is automatic the next time you open the application. For additional details clock “Help…Help Topics” in the Desktop App, or follow the detailed instructions on the Account Settings screens.